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Accessibility
The CRB is committed to ensuring
that access to information and the Disclosure service is widely
available to its customers. In order to achieve this, the CRB
has made the following provisions:
In accordance with the Welsh Language Act 1993, we provide a
full Welsh language service for our Welsh-speaking customers who
wish to interact with us in the language of their choice.
This includes a dedicated Welsh language telephone enquiry line,
bilingual CRB and Disclosure websites, and the facility to apply
for Disclosures and correspond in Welsh. All Disclosure related
guidance material is also available.
All CRB publications and guidance material are available in the
following formats,
- Audio cassette
- Large print
- Braille
A minicom facility is available at all times and for people who
do not have English as their first language, we offer Language
Line. This facility allows an individual to speak to one of our
call centre staff in over 100 different languages. You can access
this service by calling the CRB Information line. This is a
telephone interpreting service conducted in a three-way conference
call.
The CRB also provides translations of all publications and
guidance material in the following languages on request,
- Arabic
- Bengali
- Chinese (Cantonese)
- Gujarati
- Hindi
- Punjabi
- Urdu
Requests for any of the above formats or translations can be
made by contacting the CRB Information line.
This document can be made available in a number of other
languages and formats, please contact the CRB on 0870 90 90
811.
The CRB and Disclosure logos are registered trademarks in the
United Kingdom under numbers 2263661 and 2263664 respectively.
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