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The Application Process

What is the CRBWhat is the CRB?

The Criminal Records Bureau (CRB) is an Executive Agency of the Home Office that helps organisations make more informed recruitment and licensing decisions by offering access to police and government records.


Who needs a CRb checkWho needs a CRB Check?

If you’re applying for a job or voluntary position that involves working with young people or vulnerable adults then you could be asked to apply for a CRB check.

Note: If you are unsure why you need to be CRB checked ask the person who asked you to apply to explain. A full list of the professions, offices, employments, work and occupations that can be CRB checked can be found at www.crb.gov.uk/eligibility in the ‘Disclosure Access Category codes’.


how do I get a crb checkHow do I get a CRB check?

Once you have made it successfully through your interview or completed your licence application, your prospective employer or organisation will provide you with the CRB application form.

Note: Only organisations entitled to ask an exempted question under The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 are eligible to request CRB checks. These organisations must either be registered directly with the CRB or apply through an organisation that is already registered (an Umbrella Body).


filling in your applicationFilling in your application form

Make sure you fill in the form carefully and accurately. Most people find it easy and quick to complete. There are guidance notes to help you and there’s even a helpline you can call on 0870 90 90 811.

Note: Before you start, you should read the guidance notes on how to complete the form. Making mistakes, will delay your application:

  • Write clearly
  • Use BLACK INK
  • Provide all your names, including your middle names
  • Provide all addresses where you have lived in the past 5 years

pic 5Checking the form

When you have completed the form, pass it back to the person who asked you to complete it. You will also need to show them a number of documents to prove your identity e.g. passport, driving licence, birth certificate, utility bills.

Note: Do not send the form to the CRB at this stage, as the person who asked you to apply will need to check and validate it first. The full list of acceptable identity documents can be found at www.crb.gov.uk/id


pic 6Dispatching the form

Your employer will return your identity documents to you and send your form off to the CRB for processing.

Note: Address: CRB, PO Box 110, Liverpool, L69 3EF


pic 7Arrival at CRB

Your form will arrive at the CRB offices in Liverpool.


pic 8Preliminary checks

The CRB receives an average of 80,000 forms a week and each one is given a preliminary check for errors or omissions. At this point, your form may be returned if it has not been completed clearly or correctly.

Note: Around 8% of all forms are not completed correctly and have to be returned. Make sure yours is not one of them! The most common mistakes are:

  • Mandatory fields not being completed
  • Missing middle names
  • Missing addresses covering the last 5 years
  • Not providing all previous names
  • Wrong coloured ink – it must be BLACK
  • Insufficient Identity documents recorded
  • Forms not being signed
  • If unsure read the guidance notes or give us all call on 0870 90 90 811

pic 9Format conversion

Once your form has been checked, the details are transferred electronically onto the CRB’s secure computer system.


pic 10Your data

Within 24 hours of your form reaching the CRB, your details are held electronically by the CRB and the detailed searches can now start.


pic 11Checking process begins

The first search is against the information held on the Police National Computer (PNC).  This part of the process takes up to 10 days.

Note: The PNC holds all convictions, cautions, reprimands and warnings in England and Wales and most of the relevant convictions in Scotland. Plans are being made to supplement these records with criminal convictions from Northern Ireland.


pic 12Narrowing down the search

The results are then compared in more detail to establish which, if any, of the records belong to you.

pic 13

In some cases, based on all the information available, the CRB cannot confidently make this decision. In these cases, the CRB will ask you to provide fingerprints.  These will then be compared to those on held against the record to see if they are, or not, the same person.


ISA logoSearch of ISA barred lists

The new Independent Safeguarding Authority (ISA) barred lists will be searched to check if applicants are barred from working with children or vulnerable adults

Note: The ISA holds two barred lists, those who are barred from working with children and those who are barred from working with vulnerable adults. A check of these lists is only available with an enhanced check and only when the Registered Body has requested this


pic 14Further searches for Enhanced checks

If you are applying for an Enhanced check, your details are now sent electronically to the Police so they can check their locally held records. The police aim to complete 95% of these within 14 days.

Note: The CRB can ask the the police in England, Wales, Scotland  Northern Ireland, Isle of Man and Channel Isles to carry out searches of their records held locally.


pic 15Local police checks

Your details may be sent to a number of different forces. This will depend on a number of different factors, for example, if you have lived at a number of different addresses in the last five years.


pic 16Your data returns to CRB

Once the Police have finished their checks, the results are transferred electronically and securely back to the CRB.


pic 17Safeguarding your information

When all the checks are complete your disclosure is printed. The printing process is highly secure in order to protect your personal information.


pic 18Dispatch

Your CRB check is then dispatched. One copy is sent to you and another is sent to the person who countersigned your application form.

Note: The CRB aims to issue 90% of Enhanced checks in 28 days and Standard checks in 10 days.


pic 19Your CRB check

When your employer or organisation receives the results of the CRB check, they will be able to make their final recruitment decision...

... and you can enjoy your new position!


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