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Vetting and Barring Scheme FAQs

General FAQs

Independent Safeguarding Authority (ISA) FAQs

Changes from 12 October 2009

Changes from 26 July 2010

 

General FAQs


What is the Vetting and Barring Scheme and why was it set up?

  • The VBS was established as a result of the Bichard Enquiry, which followed the Soham Murders, that recommended that all those who work with vulnerable groups should be registered.
  • The Bichard enquiry was followed by a full public consultation and legislation in the Safeguarding Vulnerable adults Group Act 2006
  • The VBS is a partnership of the CRB, ISA and Access NI 
  •  The CRB are responsible for the application and monitoring elements of the scheme
  • The ISA are responsible for the decision making and maintenance of two barred lists for England and Wales and Northern Ireland covering the children’s and vulnerable adults’ sectors
  • The new Barred Lists will replace the existing Protection of Children Act (PoCA) List, List 99 and the Protection of Vulnerable Adults (PoVA) List in England and Wales, and the Disqualification from Working with Children (DWC) List, the Unsuitable Persons List (UP List) and the Disqualification from Working with Vulnerable Adults (DWVA) List In Northern Ireland as well as the current system of Disqualification Orders, which is operated by the Criminal Justice System.
  • The VBS is designed to ensure that anyone who presents a known risk to vulnerable groups is prevented from working with them and is an additional recruitment tool. It is not a guarantee that an individual is suitable for the position
  • For further information on the scheme, you should contact the VBS call centre on 0300 123 1111 

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How will the new vetting service improve on the current schemes?

  • The Vetting and Barring Scheme, which will replace current barring schemes is the most inclusive and largest system of its kind in the world.
  • Barring decisions will be taken by Independent Experts.
  • For the purpose of this scheme both paid employees and volunteers are subject to the same implications, restrictions and obligations – except in terms of the application fee (free for volunteers to register).
  • Once the scheme is fully implemented, it will mean that anyone who wants to work or volunteer with children or vulnerable adults in ‘Regulated Activity’  will be required to be registered with the ISA.
  • A barred person will be committing an offence should they seek employment or volunteering opportunity in regulated activity.
  • It will be an offence for any person to commence Regulated Activity without first being ISA-registered.
  • It will be an offence for an employer to hire a person in regulated activity without first confirming their ISA registration.
  • Employers, personnel suppliers and other statutory, business and public organisations have a legal duty to refer appropriate information to the ISA.
  • Anyone with a legitimate interest will be able to check a person’s registration status online.
  • Those with a legitimate interest and have registered this interest will be informed if an employee becomes de-registered from the scheme.
  • Eventually, it is anticipated that 11.3 million people will become ISA-registered over a five year period from 26 July 2010.
  • Parents will now be able to check that the individuals they employ in a private capacity as tutors, nannies, carers or in other regulated activity are registered with the ISA, using the same online check as an employer. (However, there is no duty on parents to do this; they will not face legal penalties for failing to check.) NB: an individual who is barred is still not permitted to undertake this kind of regulated activity.

For further information on the scheme, you should contact the VBS call centre on 0300 123 1111 

[1] Definition of regulated activity: Any activity of a specified nature that involves contact with children or vulnerable

adults frequently, intensively and/or overnight. (Such activities include teaching, training, care, supervision, advice, treatment and transportation.)

• Any activity allowing contact with children or vulnerable adults that is in a specified place frequently or intensively. (Such places include schools and care homes.)

• Fostering and childcare.

• Any activity that involves people in certain defined positions of responsibility. (Such positions include school governor, director of children’s services and director of adult social services, and trustee of certain charities.)

‘Regulated activity’ is when the activity is frequent (once a week or more), ‘intensive’ (takes place on four or more days in a 30-day period) or overnight.

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Who runs the Vetting and Barring Scheme?

The Vetting and Barring Scheme, is being delivered in partnership between the Independent Safeguarding Authority, the Criminal Records Bureau and Access Nothern Ireland. The ISA makes the barring decisions and the CRB administers the scheme

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When will the VBS launch?

The new Vetting and Barring Scheme (VBS) launches on 12 October 2009 with individuals being able to become ISA - Registered from 26 July 2010.

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What are the key dates for the Vetting and Barring Scheme?

On the 12 October 2009 the three current barring lists (POCA, POVA and List 99) will be replaced by two new barred lists and from the 26 July 2010 applicants can start to apply for ISA registration. The Online ISA-registration service will be introduced at the same time

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How does a person apply to join the Vetting and Barring Scheme?

The individual must submit an application to the CRB to become ISA-registered. 

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Who can I call about the Vetting and Barring Scheme if I have a question? 

You can call the VBS Call Centre 0300 123 1111. Operators staffing this Lo-call service will be available to deal with your queries Monday to Friday between 8am and 5.30pm

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How will the new Vetting and Barring Scheme work?

1.Making an application to register

Those people who are applying to work or volunteer with children or vulnerable adults will have to apply to be ISA-registered via the CRB on the new application form. For individuals undertaking paid employment, the registration will incur a one-off fee of £64. [£58 in Northern Ireland] Volunteers will have to apply in the same way as an employee however, will not be charged for registering. (Arrangements for those already working or volunteering with these groups will be published nearer the VBS launch.) Individuals may still be required by their employers to obtain a CRB check to check suitability to for their actual job and duties.

2.The initial vetting process

Any relevant information from the police or referrals from other sources, such as previous employers or professional bodies, will be passed to the ISA for consideration. The ISA will use all relevant information to decide whether the applicant should be placed on a Barred List. If there is no information the CRB will inform the applicant that they are ISA-registered.

Individuals placed on the ISA Barred Lists will have the right to make representations against the decision and also to the Care Standards Tribunal (new window), except where they have committed a serious offence.

3.Continuous monitoring

All ISA-registered individuals are subject to continuous monitoring. This means that the ISA decision not to bar them could be reviewed in the light of new police or referral information. Where this happens the ISA will notify the employer or service provider concerned, wherever they have registered an interest.

4.Online checking

Subsequent employers or service providers will be able to check an individual’s status online free of charge. In most cases they will also be able to seek Enhanced Disclosure (which will contain information on any criminal records) from the CRB. As is currently the case, certain employers will be required to obtain an Enhanced Disclosure

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Independent Safeguarding Authority (ISA) FAQs

Application Process for ISA- Registration

ISA-registration - What it means

Changes from 12 October 2009

 

Changes from 26 July 2010

 

 

 

What is the Independent Safeguarding Authority (ISA)?

The Independent Safeguarding Authority (ISA) is a non-Departmental Public Body (NDPB), Sponsored by the Home Office.

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What does the ISA do?

The ISA will decide who, based on a structured decision making process, will be prevented, or barred, from working with children and/or vulnerable adults. It will base its decisions on relevant information brought together from Police Sources, Regulatory Bodies and information referred to it from a range of other Organisations and Individuals.

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Does the ISA cover England, Wales, Scotland and Northern Ireland?

No, the ISA only covers England, Wales and Northern Ireland. Scotland has its own equivalent of the scheme. However, if an Individual is barred in Scotland they will be deemed barred in England, Wales and Northern Ireland. Similarly, if someone is barred in England, Wales and Northern Ireland they would be deemed barred in Scotland 

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When can an Individual apply to become ISA-registered?

An Individual who is a new starter or changing roles can apply to become ISA-registered from 26 July 2010. For those already employed there will be a phased rollout programme over a five year period from 26 July 2010.

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How does an individual become ISA -registered?

An individual can apply for ISA-registration through one of the organisations registered with the CRB – these are called Registered or Umbrella Bodies.

The ISA-registration application process is very similar to that of applying for a CRB check. The CRB website www.crb.gov.uk/ubsearch contains a list of organisations that can help complete the application.

Once an individual is ISA-registered, subsequent employers can check a person’s ISA registration status, online and free of charge, with the consent of the individual

In Northern Ireland applications will be made through Access NI.

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How long will it take to become ISA -registered?

The CRB is working to a standard whereby applicants, in England and Wales, for ISA-registration can become registered within seven working days. Where applicants have a relevant conviction, caution, warning or reprimand, the CRB will send the information to the ISA who will then take a closer look at the applicant and the appropriateness for them to work with vulnerable groups.

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How much will it cost to become ISA -registered?

£64.00 in England and Wales and £58 in Northern Ireland

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Will volunteers have to pay the ISA registration fee?

No, not if they only work as unpaid volunteers. But if they also work in paid employment in a regulated activity or at some subsequent point they take up paid employment in regulated activity, the fee would be payable at that stage. The definition of a volunteer is slightly different in Northern Ireland. you should contact Access NI for more information.

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What does being ISA-registered mean?

ISA-registered means:

  • No information is known to the ISA that demonstrates the person poses a risk of harm to children or vulnerable adults.
  • A person’s registration status is continuously monitored and if any new information such as a relevant caution or conviction, or information from employers comes to light, the ISA is informed. They will re-assess the person’s potential risk to vulnerable groups and decide whether or not it is appropriate to permit continuing registration.

ISA-registered does not mean:

  • That the individual has no criminal record

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What is the difference between ISA-registration and a CRB check?

1. The ISA take decisions to prevent unsuitable people from working with children and vulnerable adults.
2. The CRB will continue to support employers by providing them with access to an individual's full criminal record and other information so that they can assess the individual’s suitability for that particular post or position.

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Does ISA-registration replace the need for CRB checks?

No, the ISA will prevent unsuitable people from working with children and vulnerable adults The CRB will continue to support employers, through CRB checks by providing them with access to an individual’s full criminal record and other information so that they can asses that individual’s suitability for a particular post or position

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Is a person's ISA-registration transferable (i.e. to another employer)

Yes, ISA-registration involves a one-off application fee and will apply to any future setting where the person is working with children, or vulnerable adults, as appropriate.

When the CRB becomes aware of new information about an ISA-registered individual, it will inform the ISA. The ISA will then consider whether the person should be barred, and if they are barred they lose their ISA-registration status.

Assuming their employer has registered an interest in that person’s registration status, the ISA will advise them that this person is no longer ISA registered.

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How long will a barring decision take?

Where an individual has been referred to the ISA due to harming; causing harm; putting at risk of harm; attempting to harm; or inciting another to harm a child or vulnerable adult, the ISA will consider all available relevant information in deciding if it is appropriate to add that person to one or both the barred lists.

This process will include requesting relevant information form other organisations including for example, employers, police and local authorities. The individual referred will also be given the opportunity to present representations.

Individuals have the right to make representations as to why they believe they should not be barred and this information – which could necessitate the ISA requesting further details – will need to be considered prior to the ISA making its final decision.

The ISA understand this can be a difficult time for all involved, and endeavour to  complete all referrals as soon as possible. The ISA’s key function is to protect children and vulnerable adults. This process may take time; but it is important ALL relevant information is available before a decision can be made

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What will happen if employers do not check if staff are ISA-registered?

There will be tough penalties for those who fail in their responsibility to carry out the necessary checks or recruit people who are not ISA-registered [or who are barred].

Employers who knowingly permit a barred individual to engage in regulated activity face a maximum penalty of up to six months in prison plus a fine.

It will be a criminal offence for a barred individual even to seek a job in regulated activity, again punishable with a sentence of up to five years’ imprisonment plus a fine.

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What will change on 12 October 2009?

Increased safeguards will be introduced; the three current barring lists (POCA, POVA and List 99) will be replaced by two new barred lists; Standard CRB checks will no longer reveal information held on the old or new barred lists, a check of these new lists can be made as part of an Enhanced CRB check. The eligibility criteria for Enhanced CRB checks will be extended to include anyone working in a regulated activity with a Regulated Activity Provider.

However there will be no such eligibility in the case of those making private arrangements to carry out regulated activity, such as parents employing a piano teacher for their child.

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Will I need to start registering all of my staff and volunteers who are working with children and vulnerable adults with the ISA from 12 October 2009?

No, registration with the scheme will only commence on 26 July 2010 for new starters or those moving jobs. For those already employed there will be a phased rollout programme over the next five years for them to become ISA-registered.

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Will the criteria for Standard checks change from 12 October 2009?

Yes, from the 12 October 2009, If you are currently entitled to apply for a Standard CRB check for those working with children and/or vulnerable adults, you may in future be eligible to apply for an Enhanced CRB check

A Standard CRB check will continue to be available for all other positions covered by the Exceptions Order 1975 to the Rehabilitation of Offenders Act 1974 for example positions within the security industry and financial services

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Will the criteria for Enhanced CRB checks change from 12 October 2009?

Yes, from the 12 October 2009, anyone working in Regulated Activity for a Regulated Activity Provider as defined in the Safeguarding Vulnerable Groups Act (SVGA) will be entitled to an Enhanced CRB check. A list of those activities will be available to those specified in other legislation for example those working within the Gambling Commission.

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What is the new criteria for an Enhanced CRB check from 12 October 2009?

The eligibility criteria for Enhanced CRB checks will be extended to include anyone working in regulated activity with a Regulated Activity Provider as defined in the Safeguarding Vulnerable Adults Act (SVGA). Guidance is currently available to download from the CRB and ISA websites; Sector Specific guidance will also soon be available.

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Where can I go to get more information on the Vetting and Barring Scheme?

The CRB will keep its customers updated with developments through its monthly newsletter. Additionally, the CRB will have a dedicated section covering the scheme where you will be able to view updates, FAQs and consult guidance. (http://www.crb.gov.uk/).

You can also visit the ISA website http://www.isa-gov.org.uk/ or you can call the VBS Call centre on 0300 123 1111

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Will there be changes to the way I apply for a CRB check from 12 October 2009?

  • The POCA, POVA and List 99 lists will be replaced by the new ‘Children’s’ and ‘Vulnerable Adults’ lists
  • Standard CRB checks will no longer be available for those working with children or vulnerable adults.  Standard CRB checks will no longer reveal information held on the old lists or the new Children and Vulnerable Adults Barring lists therefore if you are entitled to check the new ‘Children’s or Vulnerable Adults’ barred lists, you must apply for an Enhanced CRB check
  • The eligibility criteria for Enhanced CRB checks will be extended to include anyone working in regulated activity as defined in the Safeguarding Vulnerable Groups Act (SVGA). A list of those activities will be published prior to the 12 October
  • The current POVAFirst service offered by the CRB will be renamed the ‘ISA Adult First’ service to accommodate the replacement of the POVA list by the new ISA Vulnerable Adults’ Barred List.

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What happens if the CRB has not completed my Standard CRB application by the 12 October 2009?

If you have submitted an application for a Standard CRB check and requested a check of the POCA, POVA and List 99 lists and the application is not fully processed before 12 October, then the check will only reveal information from the Police National Computer. 

You would therefore be required to submit another application form for an enhanced check to obtain a check of the new lists and the fee would be payable. It is for this purpose that we recommend that should you wish to have a check of the current lists on a Standard application, you submit them no later than 2 October 2009 to ensure that the CRB has an opportunity to process them in time.

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What happens if the CRB has not completed my Enhanced CRB application by the 12 October 2009?

The CRB certificate will display the result of the searches of the new barred lists instead of POCA, POVA and List 99 lists where the relevant boxes where ticked on the form.

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Why is there still a List 99 box on my Enhanced CRB certificate if the list has been replaced?

The ISA have been migrating all those records held on the POCA, POVA and List 99 over to the new barred lists. Due to the complexity of transferring some records, there are still a number awaiting transfer from List 99 to the new list and until such a time as this exercise is complete, there will be a need to retain the List 99 box on the certificate in the event that any individual applying for a CRB check is still on that list.

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Are there any changes to the cost of a Standard or Enhanced CRB check from the 12 October 2009?

The cost of a Standard CRB check will be reduced from £31 to £26 from the 1 October 2009, the cost of an Enhanced CRB check will remain at £36. There are no further changes to the cost of either check from 12 October

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What happens if I submit a Standard application requesting a check of the current lists after 12 October 2009?

Any applications for Standard CRB checks requesting a check of the current lists received on or after the 12 October will be returned to the Countersignatory unprocessed.  This may mean you having to submit a new enhanced application if you still require a check of the lists and the additional fee for the new check would be payable

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Is the CRB introducing a new application form from 12 October 2009?

No, you can use the existing application form up to 20 July 2010. From 28 June 2010, you will be able to apply for ISA registration and/or CRB checks on the new application form but applications received on or after 28 June 2010 will not be processed earlier than the 26 July 2010. Further information surrounding the dates for using the new form will be available in guidance and from the CRB’s website

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When can I see the new application form?

A ‘specimen copy’ of the new CRB application form will be provided to all Lead and Countersignatories in January 2010, six months prior to the launch of the full VBS service. This will give customers the opportunity to familiarise themselves with the form and facilitate any training required around the form.
Additionally, a training DVD to guide applicants, employers, recruiters and countersignatories through the application process and how to complete the form will be distributed to all our current Registered Bodies and available to view from the CRB website

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What will happen if I complete and submit a specimen application form in error?

The form will be returned unprocessed.

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Will there be guidance on how to complete the new application form?

Yes, at the same time that a specimen of the form is issued to all Lead and countersignatories in January 2010, a guidance DVD to assist applicants and Registered Bodies with the application process and how to complete the application form will be made available in hard copy and to view or download from the CRB website. Additionally there will be written guidance including a question by question assistance tool available from the website.

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When can I have a stock of the new application form?

In April 2010, three months prior to the July 2010 phase of the scheme, the CRB will issue each Registered/Umbrella Body with a stock of the new application forms. This will be based on historical data held by the CRB.

Following that, additional application forms cannot be requested before 26 July 2010 unless you are a new Registered Body and have not received an initial stock.

After 26 July 2010 Registered/Umbrella Bodies can request new stocks in the normal manner.
The application form will not be available to download as the CRB needs to manage the volumes of forms in circulation.

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Will the POVAFirst end on the 12 October 2009?

A new ‘ISA Adult First’ service will be introduced on the 12 October 2009 and will provide the same service as the  POVAFirst service.  It will cost the same and only be available in exceptional circumstances where there is a real danger that staffing levels will fall below statutory obligations. The new URL will be www.crb.gov.uk/isaadultfirst

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If I am now eligible for an Enhanced CRB check for somebody who will be working in a regulated activity, does this mean that I can use the 'ISA Adult First' service?

The extension to the eligibility criteria may mean that you have roles that are now entitled to an enhanced CRB check but you still must satisfy the condition for ‘ISA Adult First’ checks that this service is only available in the exceptional circumstances that there is a real danger that your staffing levels will fall below statutory obligations

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What will change on 26 July 2010?

From 26 July 2010, all new entrants to regulated activity or those changing to a new regulated activity provider in positions working with children or vulnerable adults can become ISA-registered.
Although the legal requirement to register is not effective until 1 November 2010, individuals will be able to apply for ISA-registration and/or a CRB check on a new application form.

When a person becomes ISA-registered they will be continuously monitored and their status reassessed against any new information which becomes available. Employers can also ‘subscribe to’ an individual’s ISA-registration status and be informed if that status changes.


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Is it a legal requirement to register new entrants or those changing roles from 26 July 2010?

No, so as not to disrupt normal recruitment over the traditionally busy summer period, the legal requirement for new entrants to regulated activity or those changing to a new regulated activity provider to become ISA-registered, will not come into force until 1 November 2010.

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Why is there a phased rollout of the scheme?

It is estimated that once rolled out the scheme will cover in the region of 9.5 million individuals. To ensure that the CRB are able to manage such volumes, the scheme will need to be rolled out over a five year period

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What changes to the way I apply for a Criminal Record Check will there be from the 26th July 2010?

From the 26 July 2010 when the full benefits of the scheme are introduced, the following changes will apply:

• Customers must apply for CRB checks and/or ISA registration on the new CRB application form.
• Current application forms will no longer be accepted by the CRB.
• Customers who have a legitimate interest and are entitled to know if a person is ISA-registered can do so as part of an Enhanced CRB check by selecting the appropriate box to check the relevant ‘Children’s’ or ‘Vulnerable Adults’ list(s).
• Customers can check online and for free, if an individual is ISA-registered for either or both workforces.
• Customers can ‘Register an Interest’ or ‘Subscribe’ to an individuals’ ISA-Registration status and receive updates if this status changes. The Online service will allow you to subscribe to one or many individuals.

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Can employers still employ people while they wait for confirmation of their registration providing they are being supervised?

After the 1 November 2010, If an employer wishes to employ a person in regulated activity with children or vulnerable adults, then they must ensure that the individual is ISA-registered before they start work. If not, the individual must not be employed in that role.

Anyone applying to work in regulated activity will need to provide their prospective employer with their ISA registration number and consent, to allow them to check their registration status online and free of charge. The employer will not have to wait for written confirmation.

The arrangements will not apply to all staff immediately. Members of the workforce already in Regulated Activity will be gradually phased into the scheme over a five year period.

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Will it be illegal to employ someone who is not ISA-registered?

From 1 November 2010, it becomes a legal requirement for individuals to become ISA-registered if they are new starters or changing regulated activity provider and working with children and/or vulnerable adults in England, Wales and Northern Ireland.

Some sectors working with vulnerable adults will be exempt from this requirement in the first instance, as will staff moving between different NHS employers without a break in service. These exceptions can be found in the VBS guidance accessible via the CRB website.

Organisations and employers will be given up to five years to ensure that all current employees and volunteers are ISA-registered. Employers will be legally bound to check and confirm that the person they have engaged in regulated activity is ISA-registered and being monitored by the scheme.


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I am self employed. Can I register with the scheme?

Yes, if you are self employed and working in regulated activity with children or vulnerable adults, you can register with the ISA. There is no legal requirement for you to do so, but you may choose to. It is an offence to work in regulated activity if barred.

For example, you may be a tutor providing piano lessons in private homes. Those responsible for the child you are teaching are entitled to ask whether you are registered with the ISA and may wish to check to see that you are.

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When can I see the new application form?

The CRB will be sending a sample of the new application form to all Lead and Countersignatories on 26 January 2010. This should give you plenty of time to familiarise yourself with it and arrange for any associated training for your staff and/or clients.

To help you do this, at the same time the CRB will be releasing an interactive e-guide that will take you through the process of completing the form, step-by-step to ensure that it is completed correctly. The e-guide contains two dedicated sections: one aimed at the applicant and one at Countersignatories (including ID documents checkers). The e-guide will also include an interactive training aid which tests your knowledge and skills in completing the form correctly


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When will I receive a stock of the new application form?

An initial stock, equivalent to three months supply will be sent to all Lead Signatories on 26 April 2010, three months prior to the ISA-registration stage of the Vetting and Barring Scheme.

If you do not receive your initial stock at that time, please contact the CRB Customer Services team at customerservices@crb.gsi.gov.uk and they will arrange for a stock to be despatched to you.

Any additional stocks of new application forms cannot be requested before 26 July 2010 unless you feel that the supply you have been sent will not meet your requirements. In this instance, you will need to contact CRB Customer Services customerservices@crb.gsi.gov.uk to discuss this.

After 26 July 2010, Registered/Umbrella Bodies can request new stocks in the normal manner.

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When can I start to use the new CRB application form?

The CRB will accept the new application form no earlier than 28 June 2010, 4 weeks prior to the second phase of the scheme on 26 July 2010.
• The CRB will return any new application forms received before this date.
• New application forms received by the CRB on or after the 28 June 2010 will be accepted and manually checked for errors. Forms completed incorrectly will be returned.
• Forms completed correctly will be held unprocessed until the 26 July 2010. After this date, the forms will be processed in date received order.
• Customers can make telephone applications on the new CRB application form after the 26 July 2010. The application process will not change.
Further guidance on the transitional arrangements will be included in the main guidance due to be issued early 2010

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What are the rules around the current application form from 26 July 2010?

The rules around using the current CRB application form are:
• The current CRB application form will not be accepted by the CRB after the 26 July 2010.
• Any remaining stocks of the current application form should be destroyed securely.
• The latest date that the CRB will stop taking orders for current application forms is 12 July, 2 weeks before 26 July 2010.
• Current application forms received after the 26 July 2010 will be destroyed
Further guidance on the transitional arrangements surrounding use of the current and new forms will be included in the main guidance due to be issued early 2010.


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Are the rules any different for telephone applications?

• The CRB will accept telephone applications up to 23 July 2010
• The telephone application channel will reopen on the 26 July 2010.
• Any telephone applications made prior to the 26 July 2010 but received by the CRB after this date will be returned unprocessed

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What is the ISA Online service?

The ISA-Online service will be available via the ISA or CRB websites to anybody entitled to check the ‘Monitoring Status’ (ISA-registration status) of an employee or potential employee who will be engaged in paid or voluntary work which will bring them into contact with children or vulnerable adults.

It will allow employers and organisations to check to see if their employees or volunteers are ‘Monitored’ (registered with the ISA) and therefore permitted by law to work or volunteer with children or vulnerable adults.

It also provides a facility for employers or interested parties to register an interest or ‘Subscribe’ to one or many individuals’ monitoring status and receive updates if those status’s change. It is free to 'Subscribe' to individuals but you must enrol as a user of the service to do so.


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Who can access ISA Online?

Any employer or organisation that has a legitimate interest in an individual for employment purposes and has obtained their consent can use the ISA Online Service to check that individuals’ ISA-registration (or Monitoring) status.
It will be a decision for the employer or organisation to make as to who should have responsibility for accessing the online service and receiving any potential updates

Private employers such as parents and carers will be able to use the service to check people they are recruiting to carry out regulated activity with children or vulnerable adult.


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How do I access ISA Online?

The service is accessible from the CRB and ISA websites www.crb.homeoffice.gov.uk or www.isa-gov.org.uk - just follow the links from the homepages. Additionally, you can access the service via the Businesslink or DirectGov websites

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What does ISA Online allow me to do?

The ISA-Online service allows employers and organisations to:
• Perform a Single ‘ISA-registration’ Check
• Perform a Bulk ‘ISA-registration’ Check
• Register an Interest or ‘Subscribe to’ an individual
• Register an Interest and ‘Subscribe to’ many individuals (bulk subscription)
• Manage your account and subscriptions


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Will there be guidance available on how to apply for CRB checks, the dates for using the old and new application form and how to use the online service?

Yes, the general VBS guidance will include sections on the application process, transitional arrangements and the Online Status checking service. The guide will be available to download in PDF form from the CRB website early 2010.

Additionally, there will be a CRB application e-guide released on the 26 January 2010 to assist applicants and countersignatories complete the form. This will be accessible via the CRB website and a limited number of hard copies will be available on request from the CRB.

The CRB will also be communicating the arrangements around the current and new form through its various mediums including CRB News, FAQ’s and mail -shots.


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How do I register with the ISA?

Employers will be required to ensure that any staff they have working with children or vulnerable adults are checked by the ISA and have gone through the registration process with the Criminal Records Bureau (CRB). This will be via a registered or umbrella body, the same system currently used for obtaining CRB checks.

The organisation that has asked you to apply for ISA-registration and/or a CRB check knows what the specific role entails and is, therefore, best suited to decide if and when you must apply to register with the ISA and the appropriate level of CRB check for the position.

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How much does it cost to register?  

You only have to register with the scheme once. The cost of registration is £64. This cost will also include an Enhanced CRB check if requested at the same time.

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Do volunteers need to pay to register?

ISA-registration for volunteers is free, but if a volunteer subsequently takes up paid employment then they will be required to pay the fee.
If you are a volunteer as well as in paid employment at the time you register, then you will be required to pay the registration fee

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Will I still need to get a Criminal Records Check or can I rely on the new vetting service?

ISA-registration means that the ISA have found no known reason why the applicant should not work with children or vulnerable adults. It also means that the ISA will review an individual’s status if any new information becomes available. It does not check for malpractice or all criminal convictions, and therefore registration with the ISA does not guarantee that a person has no criminal history.

A CRB check provides a fuller picture of a person’s criminal history and allows employers to make informed decisions as to whether that person is suitable for a particular role or position.

For individuals registered with the Vetting and Barring Scheme, further CRB checks will be at the employers’ discretion and organisations may still wish to apply for Enhanced CRB Checks to obtain an applicant’s full criminal record. However, where there is a legal requirement to check or they are required by a regulatory body (such as Ofsted), it is envisaged that the existing statutory requirements for CRB Checks will still apply.

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Can anyone make referrals to the ISA?

The following bodies have a statutory duty to refer any relevant information to the ISA:

  • Regulated activity providers;
  • Personnel suppliers;
  • Local authorities;
  • Education and Library Boards;
  • Health and Social Care (HSC) bodies;
  • Keepers of Registers named in the legislation; and
  • Supervisory authorities named in the legislation.

The ISA can only consider referrals that are related to safeguarding children or vulnerable adults in the workplace (including volunteers). Where there are other forms of misconduct not related to safeguarding children or vulnerable adults in the workplace, you should refer these cases, as appropriate, to the police, local authority or relevant regulatory body e.g. General Medical Council (GMC), General Teaching Council (GTC), Northern Ireland Social Care Council, Department of
Education in Northern Ireland etc.

If members of the public have any safeguarding concerns about an individual they should contact the police and/or the relevant local authority’s children and adults safeguarding team or social services within a Health and Social Care Trust in Northern Ireland. The police and/or local authority will conduct an investigation. Following an assessment of the evidence, the information may then be sent
as a referral to the ISA for consideration.

In all cases you should also follow your local safeguarding and HR disciplinary procedures and maintain proper records. If appropriate you may also need to consult with a governing body or related professional organisation for guidance.

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Can I apply for ISA-registration and a Standard CRB Check?

No, from July 2010, only an Enhanced CRB check can be requested alongside ISA-registration for new entrants to regulated activity and those changing providers within regulated activity.

Currently, Standard CRB checks are available for those working in Controlled Activity positions. Those working in Controlled Activity are not due to be phased into the scheme until the latter stages of the rollout in 2014. It is anticipated that legislative changes will be made by this time that will enable those in Controlled Activity positions to apply for an enhanced CRB check. 

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